Making A Purchase
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping basket. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Availability cannot be guaranteed, however we will offer an alternative or if required a full refund.
Always get permission from the credit card holder before purchasing.
Payment may be made by any of the methods indicated on our website and will be debited on receipt of your order.
You will be charged the current price for buying goods from our website at the date you place your order.
The reproduction of colours is as accurate as the photographic and production process will allow.
All measurements are approximate. |
Delivery Schedule
All goods will be despatched by Royal Mail.
Please allow 21 days for processing and delivery of your items.
Worldwide delivery available. |
Tax Charges
All prices are displayed on our website and are inclusive of VAT, where applicable, at 17.5%. We reserve the right to amend prices if there is a change in the rate of VAT |
Credit Card Security
All payments will be processed through Worldpay (World pay is a part of The Royal Bank of Scotland Group) and as such your credit card details will not be retained by atr-online.com. If you want more information about Worldpay please click here
Funds must clear prior to the despatch of any item. |
Guarantee
All garments carry wash care labels, in the side seam, always follow these carefully. Avoid contact with naked flames at all times.
No liability will be accepted for anything outside the garment standard wear/ usage.
All matters concerning and incidental to any offer or agreement for the purchase and sale of goods from our website shall be in English and construed and governed according to English law and the English courts shall have jurisdiction in all such matters. |
Reaching Us
If you need to reach us, please email us using the link on the store page. |
Privacy Policy
ATR-online do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. |
Returns Policy
Your satisfaction is our first priority. If you are anything less than delighted with any item for any reason, returns must be made within 28 days of receipt for a full refund. Please contact our Customer Services via email to get the correct return address. Please state if a refund or replacement is required, giving a reason for return. Note: If a refund is required then the item must be returned in unused and in a saleable condition. Proof of postage is not proof of receipt.
This provision does not affect your statutory rights relating to faulty or misdescribed goods or your right to cancel orders under the Consumer Protection (Distance Selling ) Regulations, further details of which are available from your local Trading Standards Department or Citizens Advice Bureau. To return an item for a refund, please package the item appropriately and send to the address provided to you via email.
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm
THESE TERMS AND CONDITIONS DO NOT IN ANY WAY AFFECT YOUR STATUTORY RIGHTS |
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